Security
Security practices and controls for buyers.
Data security
LoadPilot is multi-tenant by design, isolating each customer’s documents and shipment data with strict per-tenant boundaries.
Encryption
Data is encrypted in transit over TLS and encrypted at rest in storage, following modern security standards.
Access controls
Role-based access control (admin, manager, dispatcher) ensures team members only see and do what their role allows.
Audit logging
Approvals, rejections, and corrections are logged, providing an auditable history that supports compliance and quality control.
Document storage
Uploaded files are validated, isolated per tenant, and stored behind a storage layer designed to migrate cleanly to cloud object storage.
Privacy
We only use customer data to provide the service. See the Privacy Policy for full details on data handling and retention.
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