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Workflows

Operational playbooks by role.

Freight broker workflow

4 min read

Brokers upload incoming tenders and rate confirmations in bulk, let extraction structure them, and approve through the review queue, turning a manual backlog into a steady, auditable flow.

Dispatcher workflow

3 min read

Dispatchers process documents between carrier calls, relying on confidence scores to approve clean shipments quickly and flag only what needs attention.

Operations manager workflow

3 min read

Managers monitor the dashboard for processing status, pending reviews, and throughput, using the audit trail to maintain quality as volume grows.

Review workflow

3 min read

Reviewers compare the source document with extracted fields, correct anything inaccurate, and approve, keeping a human in control of every shipment.

Export workflow

2 min read

After approval, choose a format and export. Files are generated on demand and stored in the export history for re-download.

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