Support
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Contact the team
Reach out with questions about your account, workflow, or rollout.
Submit a request
Email us and we’ll route your request to the right person.
Common issues & troubleshooting
- Upload rejected: confirm the file is a PDF, PNG, or JPG under 25 MB.
- Low confidence fields: review the source document, scans and faxes may need a clearer copy.
- Missing export: ensure the shipment was approved before exporting.
Still need help?
Book a demo or get in touch with our team.